Privacy Policy
Last updated: July 2026
1. Overview and Core Philosophy
At gocnscout, data safety and regulatory compliance are integral to our operations. We maintain a strict boundary separating customer account profiles from the public industrial supplier analytics processed on our directories.
2. Information We Process
2.1 Customer Account Profiles
To maintain subscription portals, dashboard settings, and Stripe transaction security, we log user account emails, payment details, session diagnostics, usage counters, compiled shortlists, and PDF report purchase histories.
2.2 Supplier Compliance Data Boundaries
gocnscout collects corporate identity attributes only. In accordance with digital asset laws and international privacy expectations (GDPR, CCPA), we completely scrub private contact details—including personal cell numbers, representative names, domestic addresses, and postal codes—from all export features, PDF files, and search listings.
3. Third-Party Service Providers
We partner with industry-standard secure services to host, optimize, and secure user metrics. These providers include:
- Clerk: User identity verification and secure authentication flows.
- Stripe: Encrypted checkout processing and subscription portal management.
- Neon & Cloudflare R2: Secure database storage and static asset CDN distribution.
- PostHog & Sentry: User experience analytics and automated code crash diagnostic logs.
4. Data Subject Rights & GDPR Alignment
Registered customers possess full rights to view, export, restrict, or delete their profile information directly. If you represent an exhibitor listed in our database and wish to verify, request updates, or check the non-sensitive nature of your public listing, you may request database verification reviews anytime.
5. Privacy Support & Contact Details
gocnscout dynamically evaluates its processing procedures to assure compliance with China's Data Security Law and other regulatory requirements. Privacy inquiries or removal requests may be addressed to our data protection team: gerry@gocnscout.com.